Product & Website UX/UI Audit

Diagnose and fix issues killing your growth

A focused UX/UI Audit for websites and digital products that surfaces quick wins and a clear improvement plan. No long engagements or full redesigns.

In 7 days, you’ll know exactly what to fix in your product to increase signups, activation and retention

Grounded in proven UX heuristics and your real product context.

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UX/UI Audit of one key journey

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Heuristic evaluation

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Journey map with issues



Prioritised action list

Who this is for

Designed for founders and product teams who:

✅ Have a live product, traffic, and usage, but not the expected conversion or activation rates

✅ Feel “something’s off” in the UX, but lack the time or expertise to diagnose it

✅ Need a pragmatic, outside perspective before committing to a full redesign or big build

What you’ll walk away with

By the end of the audit, you’ll have:

Issues Map

A prioritised list of UX issues in one of your key flows (onboarding, checkout, or core feature), with screenshots and clear explanations of what’s going wrong and why.

Action Plan

A practical action plan that separates quick wins from higher‑effort improvements, so your team knows what to do now and what to put in the roadmap.

Suggestions

Concrete suggestions for copy, structure, and interaction changes that improve clarity, trust, and completion rates.

Plus clear flags on which assumptions should be validated with real users later, so you don’t over‑correct based on guesswork.

How it works

1. Free alignment call to choose one critical journey

We start with a free 30 min call to align on your goals, ideal customers, and the single most important flow to review (like sign‑up, activation, checkout, or first value).

2. Expert UX review

I walk through your chosen flow step‑by‑step, as your users would, using established UX heuristics and a cognitive walkthrough approach to uncover friction, confusion, and missed opportunities.

3. Behaviour and context sanity‑check

Where available, I’ll look at your analytics or session recordings to cross‑check findings with real behaviour (drop‑offs, rage clicks, support themes).

4. Prioritised findings & recommendations

You’ll receive a detailed report that groups issues by theme, shows exactly where they appear in the product, and explains the impact on signups, activation, or retention.
Each item is tagged with severity and effort, so you can sequence changes realistically.

5. Walkthrough & next steps

We jump on a 45 min call where I walk you through the key findings, answer questions, and help you decide what to tackle first. After the meeting, I send you the call recording, so you can share it with your team and stakeholders.

Investment & timeline

This is not a pushy sales funnel. If from our initial 30 min call it looks like a UX/UI Audit isn’t the right fit, I’ll tell you and point you to a better next step.

£1,260

Fixed fee paid only after we agree to work together. No surprises.

7 days delivery


From the moment we have access to your product and data