Last updated: 27 May 2026
LUMNI WORKS LTD
Registered in England and Wales (Company No: 16215664)
Office 851, 60 Tottenham Court Road, London, W1T 2EW
Trading as: Lumni
Data Protection Officer Contact: admin@lumni.work
What Personal Data We Collect
- Subscription Form: name, email address
- Digital Products & Subscriptions: name, email address, physical address, credit card information (processed directly by our provider; not seen by us)
How We Collect Your Data
Personal data is submitted by you via our website forms and during the purchase or subscription process.
Legal Basis & Purpose for Processing
- Consent: Required for sending free content and periodic news via email
- Legitimate Interests: To better understand challenges faced by applicants for service improvement
- Contract Performance: For the sale and delivery of digital products
Where Your Data Is Stored
- Mailchimp: Subscription data (name, email) for email communications
- WordPress (website database): All data from the contact form
- Stripe or WooCommerce: Payment details and sales information. Credit card data is processed securely by Stripe; we do not access card numbers ourselves
Mailchimp and Stripe may involve transfers of your data outside the UK/EU. Both use appropriate safeguards such as standard contractual clauses for such transfers.
How Long We Keep Your Data
- Data is retained:
- For email subscription: until you withdraw consent/unsubscribe
- For contact form submissions and transaction records: up to 7 years for legitimate business and legal reasons, unless a longer retention period is required or permitted by law
Sharing Your Data
- Your data is shared only with our data processors (Mailchimp for email, WordPress for website forms, Stripe/WooCommerce for payment processing).
- We do not sell your data to third parties.
- All processors are contractually obligated to comply with data protection regulations.
Your Data Protection Rights
Under the UK GDPR, you have rights including:
- Right to be informed: You have the right to know how and why we use your data.
- Right of access: Request a copy of your personal data.
- Right of rectification: Correct inaccurate/incomplete data.
- Right to erasure (in certain circumstances).
- Right to restrict processing.
- Right to data portability (in specific instances).
- Right to object: Especially regarding marketing communications.
- Right not to be subject to automated decision making or profiling.
To exercise any of these rights, contact us at admin@lumni.work.
Withdrawing Consent
You can opt out of marketing emails at any time by clicking the unsubscribe link, or by emailing admin@lumni.work.
How We Secure Your Data
- All platforms used are GDPR-compliant.
- Personal data is stored in secure, access-controlled environments on third-party systems (Mailchimp, WordPress, Stripe).
Complaints
You may contact us with any data protection concerns at admin@lumni.work.
If you are not satisfied, you may contact the Information Commissioner’s Office (ICO): Wycliffe House, Water Lane, Wilmslow, Cheshire, SK9 5AF
Helpline: 0303 123 1113
Changes to the Policy
We may update this policy from time to time. Please refer to our website for the latest version.